We reply within one business day
Customer Support
Send us a message
Booking questions, special requests, lost property — nothing is too small.
Prefer to talk?
Call +1 (231) 555-0148 daily 8am–8pm, or email stay@heronsonglake.com.
Common questions
Plots are ready from 2pm and free until 11am. Arriving late? Your name and plot number wait on the after-hours board by the gate.
Always, and they stay free. Keep them leashed on the main loop; the north meadow is off-leash mornings before nine.
Full refund up to 7 days before arrival, 50% up to 48 hours. Inside 48 hours we offer a free date change within the same season.
Deluxe and Family plots include power and water; all other pitches share the spring tap and the charging hut by the store.
Groups of 4+ plots get 10% off and neighbouring pitches. Weddings and retreats use the events meadow — tell us the date first.